Working in customer service as a young teen, it doesn't come naturally to excel in a job. It takes practice, diligent and patience. I'm making a series of articles about dealing with unhappy people. mainly to remind myself that there are people out there who can express there negativity towards you. Not only am I going to apply this on my job but I'll apply this to everyday situations. I hope i can keep my word and grow from it but I also hope you can learn from these lessons as well.
"you can't please 100% of the people, 100% of the time"
That's an old saying I've learnt overtime. When I run into an unhappy customer and I'm not able to meet there needs, that's the worst feeling. I remember trying to give a healthy customer a Starbucks reduced fat turkey bacon (which is personally my version of healthy) little did I know that the customer was vegetarian.... did i mention i forgot to say "turkey bacon?"
I did the best I could to give the customer another sandwich but because of the poor recommendation, she lost trust in me and left. Worst.Feeling.Ever.
Lesson: Things go wrong, Things will be out of hand, Things will be out of control. But you cant live in fear These things will happen one day, so don't stress about it. No matter how awesome you are, YOU CANNOT PLEASE EVERYBODY